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SERFF Staff
SERFF Board
Product Steering Committee

SERFF Staff

SERFF Senior Management

Joy Morrison
Assistant Director
(816) 783-8471

SERFF Marketing/Implementation Team

Courtney Mayorga
Product Implementation & Support Manager
(816) 783-8949
Michelle Wilson
Product Specialist III
(816) 783-8623
Alex Rogers
Product Specialist II
(816) 783-8470
Jessy McMillen
Product Specialist I
(816) 783-8347
Brittany Williams
Product Specialist I
(816) 783-8969

SERFF Product Support Team

Product Assistance
SERFF Help Desk
(816) 783-8990
serffhelp@naic.org
SERFF Marketing &
Implementation
(816) 783-8787
serffmktg@naic.org
 

SERFF Advisory Board

Effective August 25, 2013 the NAIC Executive Committee dissolved the existing SERFF Board and created a new SERFF Advisory Board. Members of the new Advisory Board will be selected by the NAIC Executive Committee in the near future. The Advisory Board will function pursuant to SERFF Advisory Board Operating Procedures.

2017 SERFF Advisory Board Members

Name Phone/E-mail Address

Laura N. Cali
Commissioner/Chief Actuary
SERFF Advisory Board Chair

503-947-7208 Phone
laura.n.cali@oregon.gov

Oregon Dept. of Consumer and Business Services, Division of Financial Regulation
P.O. Box 14480
Salem, OR 97309-0405

Brian Hoffman
Vice-President., Business Insurance Regulatory Affairs
SERFF Advisory Board Vice Chair

860-277-1989 Phone
bjhoffma@travelers.com

The Travelers Companies, Inc.
One Tower Square, 7CR
Hartford, CT 06183

Birny Birnbaum
Consumer Representative

512 -912-1327 Phone
birny@sbcglobal.net

Center for Economic Justice
1701A S. 2nd St.
Austin, TX 78704

Dean Cameron
Director

208-334-4217 Phone
dean.cameron@doi.idaho.gov

Idaho Department of Insurance
700 W. State St., 3rd Fl.
Boise, ID 83720-0043

Alex Dolan
Managing Counsel, Regulatory Operations Health Representative

917-979-3635 Phone
alex@hioscar.com

Oscar Insurance
295 Lafayette St. , 6th Fl.
New York, NY 10012

Rhonda Fossitt
Senior Deputy Director

517-284-8696 Phone
fossittr@michigan.gov

Michigan Dept. of Insurance & Financial Services
P.O. Box 30220
Lansing, MI 48909-7720

Katie Gurnett
Compliance Manager Life Representative

402-633-1188 Phone
katie.gurnett@physiciansmutual.com

Physicians Mutual Insurance Company
2600 Dodge St.
Omaha, NE 68131

Angela Nelson
Director, Market Regulation

573-522-9869 Phone
Angela.Nelson@insurance.mo.gov

Missouri Dept. of Insurance
Fin. Institutions & Prof. Reg. (DIFP)
P.O. Box 690
Jefferson City, MO 65102-0690

Mark O. Rabauliman
Secretary of Commerce

670-664-3077 Phone
secretary@commerce.gov.mp

Commonwealth of the N Mariana Islands Department of Commerce
Office of the Insurance Commissioner
Caller Box 10007 CK
Saipan, MP 96950

Ken Selzer
Commissioner

785-296-3120 Phone
kselzer@ksinsurance.org

Kansas Insurance Department
420 SW 9th St.
Topeka, KS 66612-1678

 

SERFF Product Steering Committee

Name Phone / E-mail Address
Ann Watson (847) 413-5944
ann.watson@zurichna.com
Zurich
1400 American Lane, T1, F4
Schaumburg IL 60196
Cuc Nguyen (405) 521-3681
cuc.nguyen@oid.ok.gov
Oklahoma Department of Insurance
Five Corporate Plaza
3625 NW 56th, Suite 100
Oklahoma City OK 73112
Charles Hansberry (225) 342-5213
CHansberry@ldi.la.gov
Louisiana Department of Insurance
1702 North Third Street
P.O. Box 94214
Baton Rouge, Louisiana 70804-9214
Donna Daniel (208) 334-4362
Donna.Daniel@doi.idaho.gov
Idaho Department of Insurance
700 West State Street
Boise, ID 83720
Christie Lee (513) 412-3963
cmlee@gaig.com
Great American Insurance Company
49 East 4th Street
Cincinnati OH 45202
Ed Charbonnier (617) 944-0926
echarbonnier@insurancecompact.org
Interstate Insurance Product Regulation Commission
Hall of the States Building
444 North Capitol Street, NW
Suite 700
Washington, DC  20001
Garlinda Taylor (919) 807-6059
garlinda.taylor@ncdoi.gov
North Carolina Department of Insurance
Life and Health Division
1201 Mail Service Center
Raleigh, NC  27699-1201
Jane Neal (215) 230-7960
jneal@mchughconsulting.com
McHugh Consulting Resources, Inc.
2005 South Easton Road, Suite 207
Doylestown, PA 18901
Jennie Bell (402) 309-2306
jbell@ameritas.com
Ameritas
5900 O Street
Lincoln, NE 68510
Kevin Wiggs (816) 391-2736
kevin.wiggs@firstconsulting.com
First Consulting & Administration Inc.
1020 Central, Suite 201
Kansas City MO 64105
Laura Schimpf (614) 644-2680
laura.schimpf@insurance.ohio.gov
Ohio Department of Insurance
50 W. Town Street
Third Floor - Suite 300
Columbus, Ohio 43215
Mark Miller (888) 523-5545 ext. 2586
mmiller@USLI.com
USLI
1190 Devon Park Dr.
Wayne, PA 19087
Mary Anne Perruccio (860) 277-5660
mperrucc@travelers.com
Travelers
One Tower Square, CR07A
Hartford CT 06183
Mary Ellen Boyle maryellen.boyle@aigbenefits.com  
Rachel Galasso (508) 943-9000, ext. 14482
rgalasso@mapfreusa.com
MAPFRE Insurance
211 Main Street
Webster MA 01570
Rebecca Helton (573) 751-3365
rebecca.helton@insurance.mo.gov
Missouri Dept. of Insurance, Financial Institutions, and Professional Registration
P.O. Box 690
Jefferson City, MO 65102-0690
Sharalyn Taylor-Hargrove (512) 676-6710
sharalyn.taylor@tdi.texas.gov
Texas Department of Insurance
333 Guadalupe (MC 104-3B)
Austin TX  78701
Sue Ezalarab (608) 266-0295
sue.ezalarab@wisconsin.gov
Bureau of Market Regulation
Office of Commissioner of Insurance
125 S Webster St.
Madison, WI 53703
Tim Howard (860) 273-9853
howardtj@aetna.com
Aetna
151 Farmington Ave.
Hartford CT 06156
Tracy Klausmeier (801) 538-3869
tklausmeier@utah.gov
Utah Department of Insurance
State Office Building Room 3110
Salt Lake City UT 84114

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