SERFF is the most cost-effective and efficient way to submit rates and forms filings to the states and jurisdictions. Outside of training or the tutorial and the possibility of using a data hoster, you will only need an Internet Browser and Adobe Acrobat or a PDF producer to submit filings with SERFF. There are no licensing fees to use SERFF. If you have any questions, feel free to contact SERFF Implementation & Marketing at (816) 783‑8787 or serffmktg@naic.org.
Insurance Companies must "click" to accept the terms of the Electronic SERFF License Agreement. Contact the SERFF Marketing Team to initiate the license process and gain access to the Electronic SERFF License Agreement. The agreement wording can be reviewed and printed for your records (see link below).
To start the licensing process, complete the applicable electronic foms located below and send to serffmktg@naic.org.
Licensing Forms
Licensee Paperwork
In addition to the implementation paperwork, new licensees will need to answer the following questions:
1. How will you pay for your SERFF transaction fees?
While SERFF does not have a licensing fee, there is a per-filing transaction fee. Paying for SERFF transactions is quick and easy! Transaction fees can now be paid via Electronic Funds Transfer or via credit card at the time of submission.
2. When will you complete SERFF training?
We require that new licensees attend either the NAIC Training class or the SERFF tutorial (available on-demand). To learn more about the training or to see a list of upcoming tutorial dates click here. Please let us know which one you will attend. We cannot implement a new licensee until the licensee attends the training or tutorial.
3. Will you need to pay your state filing fees electronically using Electronic Funds Transfer (EFT)?
Companies have the option to use EFT for payment of state filing fees. Many states and jurisdictions have mandated that state filing fees must be paid via SERFF EFT. This means, if you do business in these states and pay a filing fee, you will be required to license to use EFT via SERFF to pay your state filing fees. Click here to find out more about state participation.
