SERFF now has an on-demand video tutorial! This tutorial is required for new SERFF users and is also available to current SERFF users that would like a refresher. If you'd like to watch the on-demand tutorial, please email

Learn how to use the SERFF application by reviewing the user’s manual and tutorials under the Help menu within your Profile icon located in the upper right-hand side of the SERFF application.


SERFF and NAIC Education & Training are bringing SERFF Training directly to you in a live, online format. This training is offered by NAIC staff with more than 13 years’ experience in training SERFF to all state and industry users.

This NAIC instructor-led course is designed specifically for industry personnel associated with submitting electronic filings with the SERFF system. This hands-on training will enable you to better understand the SERFF application and the filing process.

Multiple sessions are available. To see the current SERFF Training schedule and get registered, click here.